Common questions
Plain-English answers about TOVIS, signup, and transactional SMS.
What is TOVIS?
TOVIS is a platform for beauty professionals and clients. Professionals use it to manage business and appointment flows. Clients use it to discover looks, choose services, and manage bookings.
Why does TOVIS ask for my phone number during signup?
TOVIS uses phone numbers for transactional account and appointment messaging only.
What SMS messages can TOVIS send?
TOVIS uses SMS only for transactional messages related to your account and appointments. Messages may include account verification codes, appointment confirmations, appointment reminders, reschedules, and cancellations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. TOVIS does not send marketing or promotional SMS.
Does TOVIS send marketing or promotional SMS?
No. TOVIS only sends transactional messages related to account verification and appointment updates.
How do I contact TOVIS?
Use the support page to submit a request — we respond to all inquiries.