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Common questions

Plain-English answers about TOVIS, signup, and transactional SMS.

What is TOVIS?

TOVIS is where your next look begins. Scroll real results from real appointments, tap the one you love, and book it, with the time held for you the moment you commit. Behind every look is a licensed professional, and behind every visit is a chart that remembers you, so the only appointment that ever starts from scratch is your first. For the professionals behind the looks, it is the whole business in one account: discovery that starts with your work, clients who come back, and no commissions.

Why does TOVIS ask for my phone number during signup?

TOVIS uses phone numbers for transactional account and appointment messaging only.

What SMS messages can TOVIS send?

TOVIS uses SMS only for transactional messages related to your account and appointments. Messages may include account verification codes, appointment confirmations, appointment reminders, reschedules, and cancellations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. TOVIS does not send marketing or promotional SMS.

Does TOVIS send marketing or promotional SMS?

No. TOVIS only sends transactional messages related to account verification and appointment updates.

How do I contact TOVIS?

Use the support page to submit a request — we respond to all inquiries.